Terms of Service

1. Agreement to Terms

By accessing and using Prima Nordic Solution's website and services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our services.

2. Description of Services

Prima Nordic Solution provides:

• Custom software development services
• Mobile application development
• Web application development
• API development and integration
• Technical consulting and support
• Digital solution architecture

3. Intellectual Property Rights

3.1 Our Intellectual Property

All content, features, and functionality of our website and services, including but not limited to text, graphics, logos, icons, images, audio clips, and software, are the exclusive property of Prima Nordic Solution and are protected by copyright, trademark, and other intellectual property laws.

3.2 Client Intellectual Property

You retain all rights to your intellectual property provided to us. By engaging our services, you grant us a limited license to use your intellectual property solely for the purpose of providing the agreed services.

3.3 Work Product

Unless otherwise specified in a separate agreement, you will own all custom software, applications, and deliverables we create specifically for you, subject to our retained rights in any pre-existing intellectual property and general methodologies.

4. User Responsibilities

You agree to:

• Provide accurate and complete information
• Maintain the confidentiality of account credentials
• Use our services only for lawful purposes
• Respect intellectual property rights
• Not interfere with the operation of our services
• Comply with all applicable laws and regulations

5. Mobile Applications - Apple App Store Compliance

For mobile applications developed for iOS and distributed through the Apple App Store, additional terms apply:

5.1 App Store Terms

Your use of any iOS application we develop is subject to the App Store Terms of Service and the Licensed Application End User License Agreement (EULA).

5.2 Data Collection and Privacy

Mobile applications comply with Apple's privacy requirements, including:

• Transparent data collection practices
• User consent before accessing device features
• Compliance with applicable privacy laws (GDPR, CCPA, etc.)
• Secure data transmission and storage

5.3 Age Restrictions

Applications that may be used by minors include appropriate age verification and parental consent mechanisms where required by law.

5.4 Content Guidelines

All applications adhere to Apple's App Review Guidelines and do not contain:

• Inappropriate, offensive, or harmful content
• Malicious code or security vulnerabilities
• Functionality that violates user privacy
• Content that promotes illegal activities

6. Service Availability and Support

6.1 Service Availability

We strive to maintain high availability but cannot guarantee uninterrupted service. We reserve the right to modify, suspend, or discontinue services with reasonable notice.

6.2 Technical Support

Support terms are defined in individual service agreements. We provide reasonable assistance for issues related to our developed applications and services.

7. Payment Terms

Payment terms are specified in individual project agreements. Generally:

• Invoices are due within 30 days unless otherwise specified
• Late payments may incur interest charges
• We reserve the right to suspend services for non-payment
• All prices are in SEK unless otherwise specified

8. Limitation of Liability

To the maximum extent permitted by law, Prima Nordic Solution shall not be liable for:

• Indirect, incidental, or consequential damages
• Loss of profits, data, or business opportunities
• Damages resulting from third-party services or integrations
• Issues arising from modifications made by third parties

9. Indemnification

You agree to indemnify and hold Prima Nordic Solution harmless from any claims, damages, or expenses arising from your use of our services or violation of these terms.

10. Data Protection and GDPR Compliance

10.1 Data Processing

We process personal data in accordance with our Privacy Policy and applicable data protection laws, including the General Data Protection Regulation (GDPR).

10.2 Your Rights

You have rights regarding your personal data, including access, correction, deletion, and portability. Contact us to exercise these rights.

11. Governing Law and Disputes

These terms are governed by Swedish law. Any disputes will be resolved through Swedish courts, with Stockholm as the jurisdiction.

12. Changes to Terms

We may update these terms periodically. We will notify you of significant changes and the updated terms will be effective upon posting.

13. Contact Information

For questions about these Terms of Service, contact us at:

14. Apple-Specific Terms for iOS Applications

For applications distributed through the Apple App Store, the following additional terms apply:

14.1 Third-Party Beneficiary

Apple and its subsidiaries are third-party beneficiaries of this EULA, and Apple has the right to enforce this EULA against you as a third-party beneficiary.

14.2 Product Claims

We, not Apple, are responsible for addressing any claims relating to the application or your possession and use of the application, including:

• Product liability claims
• Compliance with applicable legal or regulatory requirements
• Claims arising under consumer protection legislation

14.3 Intellectual Property

We, not Apple, are responsible for the investigation, defense, settlement, and discharge of any third-party intellectual property infringement claim.

14.4 Developer Contact Information

Prima Nordic Solution is responsible for providing maintenance and support services. Apple has no obligation to furnish any maintenance and support services.

15. Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

16. Entire Agreement

These Terms of Service, together with our Privacy Policy and any specific service agreements, constitute the entire agreement between you and Prima Nordic Solution.